Privacy Policy
serenewardrobe.com and its affiliates (“we” or “us”) appreciate the trust you place in us, and we are committed to respecting your privacy and the security of your personal information. This privacy policy describes the information we collect or that you may provide when you visit our websites, serenewardrobe.com (“Websites”), or otherwise interact with us online, in person, or through the mail, and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This privacy policy applies to information we collect:
- On our Websites;
- In email, text, and other electronic messages between you and our Websites;
- From our affiliate;
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this privacy policy; and
- Offline or through any other means.
Except as described in this privacy policy, it does not apply to information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from the Websites. Further, it does not apply to any Personal Data collected from or about our employees or job applicants, which is addressed in separate employment policies.
Please read this privacy policy carefully to understand our practices regarding your information. If you do not agree with these practices, you should not use our Websites, browse or purchase our goods or services, provide your Personal Data, or otherwise interact with us. By using any of the Websites or interacting with us, you acknowledge and consent to the disclosures in this policy. This privacy policy may change from time to time (see Policy Changes). Your continued use after we make changes will be deemed your acknowledgment and consent. Please check periodically for updates.
To easily find the information you’re looking for, please click on the links below:
- Contact
- Information We Collect and How We Collect It
- How We Use Your Information
- Disclosure of Your Information
- Your Choices
- Updating or Reviewing Your Information
- Your Privacy Rights
- Links to Other Sites
- Secure Online Ordering
- Privacy of Minors on Our Websites
- Policy Changes
- Mobile Terms & Conditions
- Questions or Comments?
1. Contact
We welcome your questions and feedback on privacy matters via our contact page on serenewardrobe.com.
2. Information We Collect and How We Collect It
We collect information from and about visitors to and users of our Websites and services. This may include:
- Personal identifiers (e.g., name, email, telephone number, billing address, credit card data);
- Non-identifying information (e.g., IP address, browser type, device data);
- Internet connection, usage details, and other technical information.
We collect this information:
- Directly from you when you provide it (e.g., placing an order, creating an account, subscribing to communications, entering promotions, contacting us);
- Automatically as you use the Websites (e.g., via cookies, pixels, web beacons);
- From third-party sources such as affiliates or marketing partners.
Information You Provide to Us may include:
- Contact and authentication details;
- Order, preference, shipping, and payment information;
- Demographic data and survey responses;
- Audio data when relevant (e.g., customer support calls).
Information Collected Automatically includes:
- Usage data (e.g., visited pages, clicks, time spent);
- Device and connection data (e.g., IP address, operating system, browser).
We use tracking technologies—such as cookies and pixel tags—to improve our services, personalize your experience, and conduct analytics. You can choose to disable cookies via your browser, though this may limit site functionality.
Third-party partners may help us with advertising and analytics. These partners may use tracking technologies to collect browsing behavior. We do not authorize third parties to share this information with others or to use it for their own marketing purposes.
3. How We Use Your Information
We may use your information to:
- Present and improve our Websites and offerings;
- Process orders and manage returns or exchanges;
- Fulfill your requests and respond to inquiries;
- Communicate with you about order status;
- Customize and secure your account;
- Conduct research, testing, and analysis;
- Provide marketing and promotional content, with your consent where required;
- Comply with legal obligations or internal policies;
- Support business operations such as sales, reorganization, or asset transfers.
4. Disclosure of Your Information
We may share Personal Data:
- With service providers and contractors assisting our business operations, with access limited to necessary information;
- With law enforcement or government agencies when required by legal process;
- To enforce our policies or agreements;
- For disclosed purposes or with your consent.
5. Your Choices
You have control over the communications you receive. You can:
- Manage your marketing preferences via links or pages on serenewardrobe.com;
- Unsubscribe from email or text messages as instructed in each communication.
6. Updating or Reviewing Your Information
You can access or update your account information through the account tools on serenewardrobe.com.
7. Your Privacy Rights
Depending on your jurisdiction, you may have rights such as accessing, correcting, deleting your data, or opting out of certain processing. We comply with such requests via the tools provided on serenewardrobe.com, following applicable verification procedures.
8. Links to Other Sites
Our Websites may include links to external sites. We are not responsible for their content or privacy practices. If you visit third-party sites, you do so at your own risk, and your information is subject to their privacy policies.
9. Secure Online Ordering
For details about secure ordering practices, please visit the FAQ section on serenewardrobe.com.
10. Privacy of Minors on Our Websites
Our Websites are not intended for children under 18, and we do not knowingly collect Personal Data from minors.
11. Policy Changes
We may update this policy; changes will be posted on serenewardrobe.com. Continued usage means acceptance of the updated policy.
12. Mobile Terms & Conditions
Our SMS or mobile services (e.g., cart reminders, notifications) are available only with your consent. You may opt out at any time. Please see the specific mobile terms on serenewardrobe.com.
13. Questions or Comments?
If you have any privacy-related inquiries, please use the relevant page on serenewardrobe.com to get in touch.